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PrintSoft Solutions for Healthcare
With solutions that allow increased automation and control over current processes, PrintSoft assists healthcare service providers with the increasing complexity of their correspondence and mail distribution requirements
Industry Challenges
Over the past several years, the healthcare industry has undergone significant increases in the volume and complexity of their required business processes. With health care service providers around the world typically offering dozens of plans and catering to millions of members, managing the necessary variations in outbound correspondence is an increasing challenge.
PrintSoft meets the needs of companies within the healthcare industry by providing solutions to assist with the transformation and automation of such everyday operations. With the help of our solutions, healthcare companies can ensure that the growing volume of communications data generated on a daily basis remains easily manageable.
Solutions Overview
With the implementation of a PrintSoft solution, letter generation and delivery to health plan members and healthcare providers can now be part of an automated process workflow. Each decision point is customisable, each subsequent action modifiable. PrintSoft tools can create relevant correspondence based on any number of conditional parameters, providing a framework on which to manage document design, composition and aggregation.
With advanced template management facilities, a range of document types can be completely managed, including appointment letters, member statements and prescription mail.
Distribution of mail to selected members is also easily managed, with the ability for documents to be routed for production printing, faxing and/or e-mailing based on client preferences. A PrintSoft solution can allow for correspondence to be delivered only when required. Savings associated with decentralised printing also accumulate to make for substantial reductions in overhead costs.
Events such as patient appointments or policy rejections are able to immediately trigger the appropriate documentation to be fulfilled.
Adding value
With the implementation of a tailored solution, healthcare companies can enjoy the advantages of a flexible and proven correspondence system, where typical benefits gained include:
- Significant reductions in template volume
- Improved quality and consistency of documentation
- Enhanced content control without the need for programming changes
- Automation and tracking of business-critical documents
- Reduced maintenance burden and overheads
- Speedy implementation of new correspondence applications
Proven Success
PrintSoft has recently implemented successful solutions for companies within the healthcare sector, including;
Leading Pharmaceutical Company
Leading mail order pharmaceutical company reduced templates by over 90%, improving quality and consistency. Users were also afforded the capability to control content without programming changes, and documents were automated and tracked from creation to delivery.
Mater Health Services Australia
An Australian healthcare organisation utilised a PrintSoft hybrid mail solution for more efficient and timely patient correspondence, leading to a cost reduction in sending out appointment letters
Mater Health Services Case Study
For more information: info@printsoft.com
